Return Eligibility

Customers may request a return within 7 calendar days from the date of delivery only for products that are specifically marked as return eligible on the product page.

Returned products must be unused, unopened, in their original condition, and accompanied by original packaging, labels, accessories, and invoices where applicable.

Non-Returnable Products

Certain products cannot be returned due to hygiene, safety, health, or product integrity reasons.

• Products marked as Non-Returnable.
• Opened personal care products.
• Used grooming products.
• Products damaged after delivery.
• Items returned without original packaging.
• Products returned after the eligible return period.

Replacement Policy

Replacements are available only when a product is received physically damaged, broken, leaking, tampered with, or otherwise damaged during transit.

Customers must report transit damage within 48 hours of delivery and provide clear photographs of the product, packaging, shipping label, and damaged area for verification.

Refund Policy

Refunds are issued only after the returned item is received, inspected, and approved by our team. Approved refunds are generally processed back to the original payment method used during purchase whenever possible.

Refund eligibility is subject to compliance with this policy and successful verification of the returned product. Refunds may be refused if products are returned in used, damaged, altered, or ineligible condition.

Actual credit timelines may vary depending on banks, payment providers, card issuers, and financial institutions.

Return Request Review

Every return, refund, or replacement request is reviewed individually to verify eligibility under this policy. MaxArmor reserves the right to approve or reject requests that do not meet the stated requirements.

Policy Updates

MaxArmor reserves the right to update, modify, or revise this Return & Refund Policy at any time without prior notice. Any changes become effective immediately upon publication on the website.

Cancellation Policy

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation requests may no longer be possible and the order will be subject to the applicable return eligibility conditions.

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